We’re here to help
Contact DCGrafix Business Support for app troubleshooting, privacy or deletion assistance, accessibility concerns, and general questions about DCGrafix Online Karaoke.
Business support
Phone: 0966 729 1120
Facebook: DCGrafix Facebook Page
Service location: Natividad, Pangasinan, Philippines
For the fastest assistance, include the device and browser you are using, the page or feature involved, and a short description or screenshot of the issue. Never send passwords, one-time codes, or payment-card details.
What we can help with
- Song search, queue, scoring, volume, microphone, and app-installation problems
- Privacy questions and deletion of DCGrafix Karaoke data
- Broken links, inaccessible controls, or incorrect site information
- Business, advertising, and partnership inquiries
Questions about a specific YouTube video, copyright claim, availability restriction, or YouTube account should be directed to YouTube or the video owner because DCGrafix does not host those videos.
Before contacting support
Many common problems can be solved by checking microphone permission, refreshing the browser, confirming a stable internet connection, or selecting another playable result. Visit the Help and FAQ page for step-by-step answers.